If your discount code didn’t work, here are some common reasons why it might not have applied:
1. The code has expired.
Ensure the code hasn’t expired and is still active. Some codes are only valid for a limited time.
2. The code doesn’t apply to your items.
Certain promotions may exclude specific products, brands, or categories. Check the terms and conditions of the discount to see if your items are eligible.
3. Requirements were not met.
Some discounts require a minimum purchase amount or are only applicable to certain order types.
4. The code was entered incorrectly.
Make sure there are no typos or extra spaces when entering the code.
5. The code cannot be combined with other promotions.
If you’re using another discount or promotion, your code may not stack with additional offers.
Still having trouble? Feel free to contact our team with your order details and the code you’re trying to use, and we’ll be happy to assist! Reach out to our Sleep Solutions Team, Monday through Friday at 844-757-9355 or contact us here.