If your FSA or HSA card is declined at checkout, follow these steps:
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Check your balance: Ensure that your FSA or HSA account has sufficient funds to cover the purchase.
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Verify eligible items: Confirm that the items in your cart are FSA/HSA-eligible, as these cards can only be used for specific health-related purchases.
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Ensure correct card information: Double-check that you have entered the card details (number, expiration date, CVV) accurately.
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Contact your FSA/HSA provider: There may be restrictions or issues with your account that only your provider can resolve. Contact their customer service for assistance.
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Use an alternative payment method: If the issue persists, you can complete your purchase using another form of payment and seek reimbursement from your FSA/HSA provider.