Orders, Shipping, and General Questions
General
Orders
- Why Didn't My Discount Code Apply to My Order?
- What should I do if my FSA or HSA card isn’t working?
- What payment methods do you accept?
- What is your return policy?
- Can you do prior authorizations for prescription durable medical equipment?
- Do I have to pay tax on my purchase?
Shipping
- Do you ship internationally?
- When will my WatchPAT home sleep study order be shipped?
- What is the cost of shipping?
- Will I receive tracking information when my order ships?
- When will I receive my product?
- What Shipping Carrier do you use?