Accounts

• How do I change my billing or shipping address?
• How do I reset my password?

Prescriptions

• Which PAP products require a prescription? Why do I need a prescription for PAP products?
• If I have a PAP prescription from outside the United States, can I use to to buy a PAP machine?
• How can I obtain a prescription for a product?
• What does my prescription need to say exactly?
• Which health care professionals can give me a PAP prescription?
• How can I submit a prescription to you?

Online Consultation

• Will my primary care provider receive a copy of the consultation?
• Can I use a mobile device for a consultation?
• What times and days of the week are available for consultations?
• Will I receive a prescription from my online consultation?
• How much does an online consultation cost?
• In which states can I get an online sleep consultation?

See all 8 articles

Privacy and Security

• What is your privacy policy?
• Why is my email address needed for my order?
• What are the documents I am signing?
• Is my electronic health record kept private?
• Does my payment method stay on file?