To reset your password it is important to note that Sleep Doctor offers two different areas to log in, depending on what you are trying to access.
Sleep Profile Quiz – This log in is for individuals who have completed the Sleep Profile Quiz or the Chronotype Quiz.
Sleepdoctor.com: Use this log in to access your Sleep Profile Quiz results and related information.
Order History – This log in is for customers who have made purchases on our Shop website.
Shop.sleepdoctor.com: Use this log in to view your order history, place new orders, and manage your shopping account.
If you are still experiencing login issues, we recommend trying the following troubleshooting steps:
- Clear your browser's cache and cookies.
- Try accessing the website using "Incognito Mode."
- If possible, try using Firefox as your browser.
- If needed, you could also try a different device (phone, laptop, tablet)
If the problem persists, please contact our support team for further assistance at contact@sleepdoctor.com or call 844-757-9355 Monday - Friday.