We understand how concerning it can be when a package shows as delivered but has not been received.
Please allow an additional 2 business days beyond the tracking status indicating delivery, as there may be delays with the carrier. Sometimes packages are marked as delivered prematurely, and the carrier may still be in the process of completing the delivery.
In the meantime, you may want to contact the carrier directly using the tracking number from your order for more information.
If you still have not received your package after the 2 additional business days, please don’t hesitate to reach out to us. Our Sleep Solutions Team is available Monday through Friday at 844-757-9355 or you can contact us through [this link].